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External hard drive problem


edenworkshops

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Hello

My external hard drive shows up in My Computer, but when I try to access the drive it appears to be empty, it works fine on my wifes pc.

Any suggestions?

Thank you

Richard

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proudfoot

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Try scanning in Safe Mode also prevent System Restore creating a restore point until you sort it out.

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edenworkshops

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So is this rootkit a possible cause for my external hard drive not being able to be read? Or is it something else entirely?

Thank you

Richard

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woodchip

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possible yes plus you still have the yellow in device manager that as not been put to rest for your usb. If you are on Win7 this should not be

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