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Laptop won't connect

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triciarob

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Posted June 17, 2011 at 9:29AM

I have just got a laptop and am having problems connecting to wi-fi at home.

Desktop has no problem, iphone connects ok.

When connecting laptop says 'taking longer than usual, connected with limited connectivity'. 'Connected to router but not to internet'.

I ran a diagnosis check which said to unplug router and laptop, then leave for a few seconds then try again. It connected ok, but I shouldn't have to do this each time, should I?

I have not added anything to settings on the laptop.

Very frustrating, hope someone can help.

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Fruit Bat /\0/\

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Posted June 17, 2011 at 10:37AM

Try resetting security passphrase in laptop

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triciarob

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Posted June 17, 2011 at 11:42AM

Security password is fine (i think) Connects automatically. but shows limited!!

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triciarob

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Posted June 17, 2011 at 11:42AM

Security password is fine (i think) Connects automatically. but shows limited!!

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kalignorgna

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Posted June 17, 2011 at 11:51AM

if the iphone connects to the wireless then its not a password problem or conection problem, how far away is the laptop from the router? on the laptop have you tryed using the comand pannel and typing in ipconfig /release then typing in ipconfig /renew.

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northumbria61

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Posted June 17, 2011 at 12:08PM

OR from the Command Prompt (You may have to Run as Administrator) type in NETSH WINSOCK RESET (with the spaces) this will reset your LAN

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triciarob

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Posted June 17, 2011 at 12:08PM

Bit of a novice. Have got laptop in fron of me whilst typing this. can you go through it with me?

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northumbria61

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Posted June 17, 2011 at 12:30PM

Click START - in search box type CMD - right click on the Command Box that comes up and select Run as Administrator - type NETSH WINSOCK RESET (with the spaces - then RETURN key - then close and restart your PC.

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northumbria61

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Posted June 17, 2011 at 12:32PM

with the spaces - then RETURN key - then close and restart your PC.

that bit should read (with the spaces) - then RETURN key - then close and restart your PC

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triciarob

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Posted June 17, 2011 at 12:35PM

i am trying this now

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triciarob

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Posted June 17, 2011 at 12:40PM

still showing limited connectivity. on network sharing center shows unitentified network (public network).. access limited connectivity

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