We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

BSOD Major Problem, please, please help!


dajuckaz

Likes # 0

Hi all

I've been having major issues with my computer for the last 4 months and i'm yet to find a solution to this particular problem.

I've a beginner-intermediate knowledge on computers and I believe this is going to be a long winded post, but bare with me, as i'll try to break it down as small as possible.

The blue screen of death i'm receiving happens every time I log into windows on normal mode and can also occur in safe mode, but less frequently. I'm currently running in safe mode, as its the only viable option. The computer literally will not log itself into normal mode as BSOD strikes, although i'm able to get to the log-in screen.

Annoyingly, i'd just upgraded my computer before these problems occured and its quite likely that it has something to do with it as I wasnt having any problems before. Also, I currently have no graphics drivers.

However, to add to the confusion, I had downloaded a game (maybe it had a virus?) and installed certain drivers (some sort of driver with the nvidia brand. It said it was ok to use on an ATI and required for the game) after my upgrade, which has left me wondering whether:

I've received a virus from the download

The installation of my components are wrong

The drivers i'd downloaded are incompatible. I cant even uninstall while in safe mode, unless anyone knows a way?

..Or i'm really thick and missing something mind-numblingly obvious. This is quite likely.

Its possible that my components are not compatible with one other, so here are my specifications (or as much as I can list).

ATI RADEON HD 5770 (1GBGDDR5) (previously a HD2600 I believe)

4GB RAM (Previously 2gb)

Intel Core 2 CPU 4300 @ 1.80ghz

Windows Vista - Service pack 2

I'm afraid I dont know the name of my motherboard (the pc is custom built; not by me).

The blue screens have invariably left a message, but the main one that appears includes IRQLNOTLESSOREQUAL. Others include MEMORYMANAGEMENT, and I can vaguely remember one that had 'SYSTEMSERVICEEXCEPTION' included. Also BADPOOL_HEADER when i've attempted to do something on the internet (on safe mode with networking).

A seperate issue I have is difficulty getting my hands on a CD burner, while its possible, its not practical, but of course i'm willing to use it if it helps find the solution.

I assume that you will all be needing a memory dump of the Blue Screen, but i'm unable to figure out how I can firstly take a err, dump - for want of a better expression - and then upload it to the forum. I'd be grateful if you could instruct me as to how.

Some of the things i've tried include going back to my previous spec with the old ram and gfx card. Unfortunately, this didnt work, and i've also ran plenty of free virus scanners and spyware tools.

Truly, i'd really appreciate it if you could help me solve my problem, I think you may have your work out for you though! I hope I havent forgotten anything.

NOTE: In the last hour, BSOD has struck more frequently and quicker than ever, ironically, after I attempted to post on this forum when a message on the site said 'form isnt filled' or words to that effect...it definitely had form in it though. SYSTEMSERVICEEXCEPTION was the one coming up in these instances.

Like this post
Les28

Likes # 0

I meant

link text

Like this post
Fruit Bat /\0/\

Likes # 0

IRQLNOTLESSOREQUAL see here

Like this post
dajuckaz

Likes # 0

Thank you all very, very much for your replies, they're wonderfully appreciated. I'll take my time to attempt some of the suggestions and hopefully find a solution. Either way, i'll be posting back with results.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

Hands-on with Sony's latest smartglasses

IDG UK Sites

The 13 most inspirational Tim Cook quotes