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Nat West Security- update

SparkyJack
Resolved

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Posted May 31, 2011 at 2:35PM

My daughter E-mail to report that she whilst she was checking her Nat West account there came up an invitation 'Update Support' from 'www.trusteer.com. Thinking that it was NatWest[which I doubt] she clicked Yes

Now what has she dome - a scam I wager

Any opinions?

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SparkyJack

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Posted May 31, 2011 at 2:40PM

Having just posted the above I Googled for Trusteer Ii does seem to be genuine which begs the next question

Is there potential for conflict with installed security - in her case AVAST Free'?

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anniesboy

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Posted May 31, 2011 at 3:21PM

I'm using it on three machines ,with no conflict with my security. Its use was recommended by my bank.

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Taff™

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Posted May 31, 2011 at 4:34PM

as ithnyhng purporting to be froma bank tke great care!Trusteer Rapport is used by many of the bansand buildng societies nd is known to hog system reourcs. I have rmoved i from everal clients chines because of this. alrmingly in doing so you are taen to the Rapprt site whic asks "Is the software slowing down your computer" !!!

It may be a genuine update for this known problem however I`d check with the bank first because youcan bet ttsomeone is capab of producing Trusteer wbsite somewher o phishfor personal details.

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Taff™

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Posted May 31, 2011 at 4:38PM

Whoops! Wireless keyboard Batteries need replacing!

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Pine Man

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Posted May 31, 2011 at 5:00PM

Have used rapport, supplied by A&L, for years on all of my financial sites and it has behaved very well with no apparent 'hogging'of resources.

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Zak

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Posted May 31, 2011 at 5:08PM

I second Pine Man's comment.

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SparkyJack

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Posted May 31, 2011 at 5:55PM

Thank you all- have ticked as answered[I hope - ticking that is]

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