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Windows Update Nightmare

paul654

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Posted May 26, 2011 at 9:53AM

Every time my PC tries to install an update via Windows Update it turns off then turns back on again. This happens with EVERY update, either on automatic or manual install. Its got to the point that I have to 'Hide' the updates just to stop my PC knocking off. Please...any suggestions?

Windows 7 64bit, Core i7@2.8 Ghz, 4Gb ram

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paul654

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Posted June 21, 2011 at 8:37PM

No answers to my problem yet...not even from the Microsoft forums..I'm getting desperate, even thinking of ringing a £100 per callout PC engineer :-(

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wee eddie

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Posted June 21, 2011 at 8:55PM

You may have told the little Pop-up which says, "Windows needs to close to install your updates", that it does not need to show itself again.

I don't know how to re-instate the Pop-up, but most Updates need for Windows to Close to complete the Installation, so that is what you need to find out how to do

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paul654

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Posted June 21, 2011 at 9:08PM

Just discovered that my PC crashes and restarts if I try to access 'System Restore' and also if I try to uninstall a programme using the Install/uninstall facility in Control Panel

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wee eddie

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Posted June 21, 2011 at 9:11PM

I think that your problem lies somewhat deeper than my original response.

What Anti Virus and Anti Malware Software are you running?

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chub_tor

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Posted June 21, 2011 at 9:33PM

Do you have Service Pack 1 for Win 7 on your PC? If not it may be one of the updates trying to install and it has been known to crash Windows see here but as wee eddie says the trouble may be deeper and a virus/malware check is a good idea.

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robinofloxley

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Posted June 22, 2011 at 12:04AM

Check for malware with Malwarebytes then also your HD and W7 files for errors.

1) Right click c: in Explorer, Properties/Tools Tab/Check now. 'Chkdsk' will schedule on next reboot and take 30-60 mins before Windows boots.

2) Start/Search cmd.exe - Right click and Run as Administrator. Type - sfc /scannow You can carry on with your normal stuff while it runs in the background.

System file Checker

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paul654

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Posted June 22, 2011 at 4:13PM

Thanks for all the suggestions. I do have SP1 installed. I've just run a full Malwarebytes scan, Chkdsk and sfc/scannow scans, all found nothing but fault still persists. :-(

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paul654

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Posted June 22, 2011 at 9:29PM

...also I might add, I've just found out that the PC crashes if I try to access 'System Protection' in System & Security/ Control panel. I've also just done a cleanboot and disabled all the none windows stuff but the problem is still there, was going to start disabling all the windows processes one at a time but not sure how safe this is.

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paul654

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Posted June 22, 2011 at 9:41PM

Just tried 'error checking' my C drive...guess what, it crashed....oh the joys of MS Windows

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chub_tor

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Posted June 22, 2011 at 9:51PM

Have you tried running System Restore from the command prompt See here

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