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Sky Desktop Player Problem


eysha

Likes # 0

My daughter appears to have lost her sky desktop player. She recently had a trojan problem and while i think that is now fixed, fingers crossed, i cannot get her sky connection back. I cannot uninstall it nor re-install it. I cannot find any folders for it at all nor any parts of it after doing a search for it but when i try to download it again the site tells me it is already on the laptop so cannot install it again. I have even done a system restore but that didn't help. Her OS is Vista. Has anyone any idea about this? Any help would be great. Many thanks in advacne E.

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