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Tech Helproom


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Incomplete web page load


Sealer
Resolved

Likes # 0

Hi I seem to have lost a paticular web page (incomplete load) somehow this wont load for me anymore http://www.dishpointer.com/

If you look at this page you will possibly see a list of satellites under "your location" and "Most Popular Satellites..."

This wont work for me it just stays trying to load the list of satellites; the page loads apart from that.

I have plenty of memory and have used this page before only last week it was fine....what could i have done?

Any help would be great

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Secret-Squirrel

Likes # 1

Yes, I did look at your page, and like buteman, it rendered just fine.

I can replicate your problem by disabling "Active Scripting" in IE's security settings for the Internet zone. I know you say you've checked that section but confirm that scripting is enabled. You could also of course reset that zone to its default level.

If that doesn't help then try this browser test. Does it report any problems? If so, what are they?

Have you tried an alternative browser? If you have and it behaves the same way then whatever security software you're running could be blocking JavaScript so check its settings, or if possible, temporarily disable it for testing purposes.

Let us know how you get on.

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Secret-Squirrel

Likes # 0

.....forgot to mention above that another useful test is to try the "No Add-ons" version of IE. If your site works in that mode than the culprit is likely to be a third-party add-on.

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Sealer

Likes # 0

Secret-Squirrel,

Your browser test only gives me a banner at the top of page all the rest is white (nothing loads)

Also tried Active Scripting... no change

Hmmm!

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Sealer

Likes # 0

Tried no addons, nothing good here!

Strangly enough: Tried to download google Chrome but it wont let me accept (terms) and install. Tried several times!!

How bizzarre

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Secret-Squirrel

Likes # 0

There are clearly some bizarre things going on.

The browser test thingy should display a page showing various items such as JavaScript, Java, and Flash etc with either a green tick or a red X depending on whether that feature's working or not.

As you got exactly the same behaviour in IE's no add-ons version then it would appear that IE's broken. That doesn't however explain your Google Chrome problem.

As a final test, restart your PC in "Safe Mode with Networking" and try all those things again. That'll help determine whether all your issues are caused by a Windows/IE problem or whether something in normal boot mode is interfering with things.

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buteman

Likes # 0

Just to let you know that Secret-Squirel's browser test worked for me.It was mainly down to Flash and java tests which were ticked.

So maybe you need to update your Flash and Java programs.

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woodchip

Likes # 0

I copied Pasted the Address into a browser Page, Flock Browser using Firefox Engine and it loaded fully. It may be the Browser you are using

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Sealer

Likes # 0

Sorry Guys: More info

CPU AMD Athlon 2100 MHz (6.25 x 336) 2800+

Operating System Microsoft Windows XP Home Edition OS Service Pack Service Pack 3 Internet Explorer 8.0.6001.18702 System Memory 2560 MB (DDR SDRAM)

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Sealer

Likes # 0

Sorry Guys, A little more info for you.

Computer
Operating System Microsoft Windows XP Home Edition OS Service Pack Service Pack 3 Internet Explorer 8.0.6001.18702

Motherboard CPU Type AMD Athlon XP-A, 2100 MHz (6.25 x 336) 2800+ Motherboard Name Gigabyte GA-7VT600(-L) (5 PCI, 1 AGP, 3 DIMM, Audio) Motherboard Chipset VIA VT8377 Apollo KT600 System Memory 2560 MB (DDR SDRAM)

Remember I have used that website before with no probs

Cheers

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Secret-Squirrel

Likes # 0

Sealer, those system-hardware specs aren't going to help us solve your problem.

Rather than ask you again to carry out those diagnostics tests I mentioned, you may find that an XP system restore will fix all those problems you've reported. Here's what you need to do:

Go to Start -> Accessories -> System Tools -> System Restore. Pick a date on the calendar that's in bold type that immediately pre-dates your problem. Try not to go further back than you need to. If it doesn't help or gives unexpected results then you can go back in and undo that restore.

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