Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

External HD is clicking - No drive Letter

nododgystuff

Likes # 0

Posted May 19, 2011 at 1:40AM

Hi all

My worst nightmare has come true. My portable External 80GIG Hard Drive began clicking when I inserted it (UBS) into my PC at work today. No drive letter is visable. How can I recover my folders/files etc. With no drive letter or the device being reconised once inserted, is this possible?

Helpless!!!

Like this post
Taff™

Likes # 0

Posted May 19, 2011 at 7:05AM

It sounds like the "Click of Death" which is the drive heads misaligned on the HDD platter. Did you have any warnings? This could be caused by an impact and if by any chance it does start up you must back up immediately without disturbing it again.

Recovery of the files and data is possible but requires a specialist company who can dismantle the drive to do so. Quite expensive the last time I googled it. I`m sure someone may be able to make a personal recommendation for this service.

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.