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Tick box to say success and previous posting box

Duncanf
Resolved

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Posted May 14, 2011 at 12:33AM

I've used the helproom for many years with the old layout but can't find the place where you tick to say questions have been solved and also the search box for previously published posts on the new layout. Help please.

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buteman

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Posted May 14, 2011 at 12:40AM

At the side of your posts there are some grey arrows,Click on one till it turns green and then close the thread and thats it.

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Duncanf

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Posted May 14, 2011 at 12:42AM

Thanks buteman.....couldn't see anything to say that! Many thanks.

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Duncanf

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Posted May 14, 2011 at 12:46AM

Thanks buteman.....couldn't see anything to say that! Many thanks....got green arrow BUT HOW DO YOU CLOSE THE POST????

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lotvic

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Posted May 14, 2011 at 12:52AM

You have 'closed' it, or at least ticked it 'Resolved' but that doesn't stop anyone from adding further posts to thread. Same as it was with old site.

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Duncanf

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Posted May 14, 2011 at 12:56AM

I closed it by coming right out of PC Advisor because I couldn't find any place to tick 'Resolved.'

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buteman

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Posted May 14, 2011 at 2:08PM

All you do when the arrow is ticked is just come out of that thread if you want to stay on PCA.

Just click on the back arrow on the top left till you get back on which forum page that you were on and the refresh the page and you will see the resolved arrow on your post.

We all had trouble with that when the new browser started.

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