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Trojan problem


eysha

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My daughter got a trojan in her computer. I have used road kill on it without success. any other good programmes you can recommend would be great or do i have to wipe the hard drive - i hope not, lol. Thanks in advance E.

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buteman

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bremner.

I should have said corrupt or missing files you are quite right.

lets hope I got it right this time.

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julius44

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Hello Eysha, malwarebytes that was mentioned above should sort out the problem. U def have some nasties on her laptop.

Try the free trial for kaspersky here..it'll rid u of those nasties

http://www.kaspersky.co.uk/internetsecuritytrial

its a 30 day free trial but well worth the money @ the end, so give it a try

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eysha

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Have just discovered that the Accessories folder is missing. How can i get it back for her? It is probably a hidden file again but not sure where to look for it. Would i have been better off formatting the hard drive or not? Thanks in advance E.

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