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Virus question


igk

Likes # 0

I'm not exactly a newbie at computers but there is no forum for M$ xp. I have a pc that has had a virus this was (as far as I know) now been sorted using MSE,Avg and Malwarebytes,the only problem I'm having is that it refuses to get any security updates from M$ stating that the site is down,well I have another XP machine that has just got it's updates with no problem and my question is can a virus block this and apart from a complete reformat and new XP is there any way to sort this out? Thanks for your time in advance...

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bremner

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If you have AVG and MSE that may be the problem.

You should never have 2 AV's running at the same time.

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igk

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Thanks for your reply,I have used both together on other XP machines with no problem, other than the pc refusing to go to M$ XP update site all else works as it should...

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johndrew

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Very unwise to run two AVs together. They generally search each other and lock the PC up. Just because you were lucky with the two running together at a given point doesn't mean that an update to one or both wont result in a lock up.

I suggest you uninstall one then try your updates.

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wee eddie

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Of course you may not have had a Virus. Your first AV may have seen the second AV as a Virus.

Chose one of the other. 2 AV's on a PC is asking for trouble.

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