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startup repair failure


lisa_gedo

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I think i may have downloaded a virus to my desktop!! pc shut down and then started startip repair which failed!

Root cause found - Boot critical file D:\CI.dll is corrupt.

I can't download security updates or run a full anti-virus scan as pc will shut down again and then the loop restarts with the startup repair failure.

During the startup repair the cmd windows is showing Drive X: !!

Quite a few people have mentioned the same on different sites but no-one seems to know exactly how to fix this.

This is a brand new system running windows 7 64 bit

Any help would be appreciated thank you.

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woodchip

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If its a Virus its Software, you can bet your life it will cost you the £100 to fix it

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woodchip

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Turn off Windows Updates, set it to Manual. the do a factory Restore, then check the Hard Drive by Right Click on C:\ Properties/Tools/Check disc do a full auto scan fix. then do some AV checkes

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