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Tech Helproom


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Double close down!!!


Geoff Bowers

Likes # 0

Hi. My computer needs to be closed down TWICE! It's making antivirus updates impossible because it won't restart at their prompt. I'm pretty sure that it has been infected but can't detect it. Can you help please?

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buteman

Likes # 1

Try this.

  1. Turn off computer ,then turn on and start tapping F8
  2. When the Advanced startup options appear Select Safe mode With Networking
  3. Open internet explorer goto google.com ,download Hitman pro "32-bit or 64-bit depending on your Os"
  4. Run Hitman pro ,let this scan the computer
  5. Activate Free Licence
  6. Reboot Pc

Infection Removed..!

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Geoff Bowers

Likes # 0

Thanks buteman - will do! ~:o)

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lotvic

Likes # 0

What OS (XP, Vista or XP), antivirus programs etc?

Why and what with do you think it is infected? (What symptoms have led you think this)

In addition to antivirus program, have you scanned with Malwarebytes Mbam.exe, Spyware etc. or any of this type of program?

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lotvic

Likes # 0

buteman you're too quick for me... :)

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