We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Double close down!!!


Geoff Bowers

Likes # 0

Hi. My computer needs to be closed down TWICE! It's making antivirus updates impossible because it won't restart at their prompt. I'm pretty sure that it has been infected but can't detect it. Can you help please?

Like this post
buteman

Likes # 1

Try this.

  1. Turn off computer ,then turn on and start tapping F8
  2. When the Advanced startup options appear Select Safe mode With Networking
  3. Open internet explorer goto google.com ,download Hitman pro "32-bit or 64-bit depending on your Os"
  4. Run Hitman pro ,let this scan the computer
  5. Activate Free Licence
  6. Reboot Pc

Infection Removed..!

Like this post
Geoff Bowers

Likes # 0

Thanks buteman - will do! ~:o)

Like this post
lotvic

Likes # 0

What OS (XP, Vista or XP), antivirus programs etc?

Why and what with do you think it is infected? (What symptoms have led you think this)

In addition to antivirus program, have you scanned with Malwarebytes Mbam.exe, Spyware etc. or any of this type of program?

Like this post
lotvic

Likes # 0

buteman you're too quick for me... :)

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

Hands-on with Sony's latest smartglasses

IDG UK Sites

The 13 most inspirational Tim Cook quotes