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Computer hanging on shutdown

thumbscrew
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Posted May 9, 2011 at 11:57PM

Although my computer shuts down correctly most of the time, after it's been on for a while and I've visited a few sites or even used emails etc,it won't shut down and I have to hold in the on/off button to close. I'm on XP. Can anyone advise please?

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lotvic

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Posted May 10, 2011 at 12:38AM

I had that problem last year and installing Microsoft User Profile Hive Cleanup Service UPHClean has cured it for me, but there are other causes if you read further down on the page from microsoft.

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thumbscrew

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Posted May 10, 2011 at 12:40AM

Thanks lotvic, I'll check that out.

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