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AVG Corrupt

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moorephil

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Posted May 8, 2011 at 7:41PM

My AVG Antivirus has become corrupt it seems and I cannot remove it. Either from its owm uninstall or in add and remove progs(windows XP sp3) Even from a avg removal tool did not work either.

Windows security alerts that Automatic updates is not on and AVG antivirus cannot be found. Is this a virus of some kind? Any help, thanks.

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buteman

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Posted May 8, 2011 at 7:47PM

maybe either try a system restore to when it was working or download Revo Uninstaller to remove it.If using Revo only uninstall the things in thick black.

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buteman

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Posted May 8, 2011 at 7:54PM

I should have said before you can remove AVG you usually have to stop AVG from Running.

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onthelimit1

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Posted May 8, 2011 at 8:05PM

If auto updates not on, I suspect a virus. If system restore no good, try running Malwarebytes.

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moorephil

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Posted May 8, 2011 at 8:55PM

thanks buteman I will try your suggestions OntheLimit1 Ive tried running Malawarebytes, this did not work, I am currently running Emisoft Antimalaware. It must be a registry prob.

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iscanut2

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Posted May 8, 2011 at 9:08PM

Have you tried Revo Uninstaller, free version ?

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iscanut2

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Posted May 8, 2011 at 9:09PM

http://www.revouninstaller.com/revouninstallerfree_download.html

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buteman

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Posted May 8, 2011 at 9:57PM

If malwareBytes does not work and AVG it looks like you may have a bad infection .Try this it has worked for a few others.

  1. Turn off computer ,then turn on and start tapping F8
  2. When the Advanced startup options appear Select Safe mode With Networking
  3. Open internet explorer goto google.com ,download Hitman pro "32-bit or 64-bit depending on your Os"
  4. Run Hitman pro ,let this scan the computer
  5. Activate Free Licence
  6. Reboot Pc

Infection Removed..!

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moorephil

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Posted May 11, 2011 at 9:19PM

Hi Buteman,

tried Hitman Pro in safe mode but has still not removed the infection.

What else could I try?

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wee eddie

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Posted May 12, 2011 at 12:47AM

Download your New AV, but do not install it > Re-load AVG > RE-load AVG's Removal tool > Get Off-line > Use the removal AVG's Tool to remove AVG > Use CCleaner to clear any stray Registry Entries > Install your new AV > Get back on-line and update your new AV.

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Woolwell

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Posted May 12, 2011 at 12:40PM

You haven't anything to lose by running Kaspersky's online scan or their virus removal tool see Kaspersky

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