We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Data Recovery Cost?


babybell

Likes # 0

I have only had my 'WD - My Book' External Hard Drive for two months but this afternoon it has failed to power on. My PC is fine, but when I connect my external hard drive, the power light just flashes and it fails to boot up.

I have checked the WD website and it says this indicates a drive failure. I know its under warrenty, but I have so many photos and pictures on the drive I am sick with worry about getting them back?

How much would a data recovery company charge me to get the information back?

I have checked my warrenty and it says that WD accept no responsibility for recovery, so it looks like I'm forking out for this myself!!!

Like this post
onthelimit1

Likes # 0

' i think its just a problem with the power' In which case the adaptor route would enable you to recover any data on the drive.

Like this post
babybell

Likes # 0

Hi guys, I purchased the cable that onthelimit1 suggested, I've removed the hard-drive from the casing and connected it directly to the PC. I switched the power on and....nothing...just a flashing power light, which was the problem before which the original power cable straight into the hard-drive.

What hope is there now for my external hard-drive and all my information on it?

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

iPhone 6 release date, price, specs and new features: Invite confirms 9 September launch

IDG UK Sites

Nostalgia time: Top 10 best selling mobile phones in history

IDG UK Sites

How Ford designs next-generation cars at its Melbourne Design Centre

IDG UK Sites

iPhone 6 release date, rumours, video, UK price & images: iPhone launch event confirmed for 9...