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Failure to Print

Glen

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Posted April 19, 2011 at 7:53PM

I have Vista Business and use Open Office. Every couple of weeks I am unable to print a document. When I look at Start/Printers, no printers are listed. If I go to Services, I find Print Spooler is set to Manual. I change this to Automatic and click to 'start', and the printers re-appear, and all is well. What is happening and can I put it right/ Glen

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Terry Brown

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Posted April 19, 2011 at 7:56PM

Just a guess, but are you using the microsoft malicious removal, when you update your computer, as it may see it as a non-microsoft program and disable it, making your computer 'Safe'.

Terry

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