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Tech Helproom


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PC so slow-Tried AVG/S.A.Spyware etc..help!!


buel

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Hi, my friend has lent me his desktop PC to try and help him because it is so unbelievably slow. To explain how slow it is, the desktop screen doesn't just 'appear', it gradually just flows down the screen from the top one line at a time. I have disabled System Restore, updated+run AVG in safe mode+nothing was found? It runs XP and has 496mb of Ram
Please can anyone offer any ideas?

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wee eddie

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Download CCleaner and use it to clear the crap, also to reduce the number of Programs opening at Startup..

http://www.piriform.com/ccleaner

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wee eddie

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Second thoughts:

It could do with more RAM, although my Laptop ran quite happily with that amount, RAM is cheap at the moment ~ Go to Crucial for the most reliable result.

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Fruit Bat /\0/\

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496mb of Ram is main reason however some things to try:

  1. Software

a) Clear out all temporary files and folders -- use CCleaner Click here

b) Scan for malware spyware and viruses --Free Anti Spyware :- Malwarebytes Superantispyware

Free Antivirus software MicroSoft Security Essentials http://www.microsoft.com/security/products/mse.aspx Avast http://www.avast.com/en-gb/free-antivirus-download

c) Clean the registry -- Use the tool in Crap Cleaner its very safe and also allows you to back up the registry first.

d) Pagefile (Virtual Memory) -- Right click MY Computer - select properties - Advanced tab - Performance - advanced tab - Virtual memory click change, you can put the page file on a different drive (if you have one), click custom size and set Initial size to one and a half times the amount of memory you have fitted i.e. 512MB memory = set to 768MB, set maximum to double your memory amount i.e. 512MB memory = 1024MB click ok. If your hard drive is full and there is not enough room for the pagefile this can slow down, freeze or even cause the PC to crash (restart).

e) Cut down on the programs that load at start up -- Start - Run type msconfig - start up tab- untick everything except for firewall, antivirus and antispyware

and the services that run in the background. Click here look for XP services

2. Hardware

a) Hard drives /

i) IDE Channels: (Not required if you have SATA drives) Check the transfer rate, you need to have the transfer mode set to DMA not PIO. Right click My Computer - Properties - Hardware - Device Manager - Expand (click the + ) IDE ATA/ATAPI controllers right click Primary Channel - Advanced Settings Tab - If transfer Mode is PIO then follow the instructions at here to change.

ii) Check for errors and defrag your hard drives -- My Computer - select drive - properties - tool tab - Error checking / Defragmentation.

ii) If you are using Windows XP, Vista or Windows 7 it's a good idea to convert your system drive to the NTFS file system if you have not already. In addition to providing numerous security and data recovery improvements over FAT32 (the file system of choice for Windows 9x/ME and XP Home) it can also speed up your system slightly.

In fact, the only real reason for sticking with the FAT32 file system for any of your data is if you have more than one operating system on your PC and the other OS's can only see FAT32 partitions (as would be the case with Windows 98, for example, which is incapable of reading NTFS data).

To convert your drives to NTFS: Right click on 'my computer' and select 'manage' From the computer management window, expand storage and select 'disk management.' Using the 'file system' column of the upper pane of this window, you can easily check what file system each of your logical drives is using. Make a note of this information. Now open a command prompt window by going to 'start\run' and typing 'cmd' To convert a disk to NTFS, type 'convert (drive letter): /fs:ntfs' So for example, if you were going to convert your C: drive, you would type 'Convert c: /fs:ntfs' at the prompt.

b) Drivers Obtain the newest drivers for your hardware This may seem a bit obvious, but keeping your system's drivers up to date can give both your performance and stability a boost. Video card manufacturers release updates especially often, and these can often give "significant boosts" to gaming performance as video card in question is "optimized."

Don't neglect the other components of your system either. Your motherboard manufacturer may have released newer versions of its Input/output drivers for your board, and sound cards and other peripherals can also benefit from newer software.

c) Memory Add more physical memory, this of course means opening the "box" and fitting a memory module, make sure you buy one that is suitable for your PC. lCrucial will guide you through the process of selecting the correct memory. click here for a guide to fitting memory.

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Strawballs

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496 meg of ram would sugest shared graphics so see if it has a AGP slot and fit graphics card will help.

link text

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dms_05

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Agree the PC needs more RAM. Although XP still runs comfortably in 512 MB I'm afraid the applications have got bigger and bigger over the years. I have an IBM ThinkCentre with 3.0 GHz Pentium and 1 GB of memory and that just about copes when running XP with a browser with multiple tabs open. The way the screen refreshes is a classic example of virtual memory taking some of the load RAM should handle.

Depending upon the age of the PC the memory might be reasonably priced (older memory is more expensive than current memory)

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buel

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Hi thanks for that, i had done most of the above+still the symptoms were present. However, being as AVG was already on there i uninstalled Microsoft Essentials and now it is 75% better. Is Microsoft Essentials a heavy usage program then?

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woodchip

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Check BIOS to see if the Graphics is using any System Ram, it may have been changed to the lowest setting. This will only be if its using Onboard Graphics card

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woodchip

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Check BIOS to see if the Graphics is using any System Ram, it may have been changed to the lowest setting. This will only be if its using Onboard Graphics card

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woodchip

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sorry but it would not post and i got mad with it

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Sea Urchin

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being as AVG was already on there I uninstalled Microsoft Essentials and now it is 75% better.

If you were running both AVG and MSE then that is probably the cause of your problems.

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