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Tech Helproom


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Any experience of this host ?


geoff47

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I am about to change hosts and have been searching for the best deal.
Has anyone any knowledge of this Host ?
Unlimited web hosting at £2.75 per month seems far too good to be true, and as they say if it appears to good to be true it probably is.

Unlimitedwebhosting.co.uk


I have looked around the web for reviews and am still unconvinced.

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obi-wan-kenobi

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click here

Try these, they offer a free webhosting service (trial with hope that you buy their hosting package. (but you don't need to))

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geoff47

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Yet another two emails today reminding me account and registration needs renewing in May.

No response to my requests about changing IPS tag.

I have changed the Tag at Nominet, but the domain still points to my old host's servers.I was told it might take up to 24 hours to change, and that was on 29th, three days ago.

To be honest I don't understand the in's and out's, but I know that can't be right.

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adam32

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Might be worth me mentioning, just for info, that the domain name system records (what all browsers, search engines, etc. use to know where to go) only point to one server at one time. That's why it won't matter if content still exists on another server.

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adam32

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With Google? Duplicate content, and the search engines' identification of what is called the "canonical" version of that content, can be a tricky issue.

But for you, it won't be a problem at all as far as I can see, because your domain name (and, I assume, the site's directory structure) has not actually changed. So you won't need to do anything about that. Search engines don't care if you move to another host, though I'm certain that they can see such changes.

For the record, if a change of domain name had been involved here, it would be very easy to fix with a 301 redirect (Google that term if you're not sure what it means) placed in the .htaccess file of the old server. It is possible to write a redirect that effectively points all possible URLs at one domain name to equivalent URLs at another. But that, as I say, is academic in this case.

Basically, once you're happy with your new host and the setup, you're OK.

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geoff47

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I have gone directly to Nominet, apparently we website owners are ALL members, they are THE authority.
I supplied them with the email I used when registering the domain originally, they sent me a password for my account, I then changed the host associated with my domain for a charge of £12.
My site is still 'up' on Web Mania,Live Help is still unavailable and I have not had anything other than an automated reply.

I can understand changing my domain away from themselves is a negative to them, but it is unprofessional to ignore my emails, this thread would have died off by now if they had acted promptly. They have a line on their site "No we do not charge for releasing .uk domains to another TAG Holder"
So logically I have now two sites on two different servers with two hosts until my hosting expires May 18........what affect will that have with Google ?

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adam32

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@DippyGirl
A response in hours is a lot slower that it should be, I think. A lot of the time, it wouldn't be too important, but I can imagine what it's like if you have an urgent query, with an answer that might be critical to the site's function, and you're losing potential customers. I'm not in that position, thankfully, but my host has always responded in less than a half-hour.

@geoff
I wonder if there is any obligation on your host to sort out the IPS tag in a certain time, or at least in a timely fashion. Like broadband companies have to provide MACs in a certain timeframe. If I were you, I'd check the small print from your host and also try to find out if there is any recommendation from an industry body. I'm not sure what that would be: it might be covered by whatever body deals with broadband ISPs (technically, web hosts are ISPs, right?) or there might be some voluntary membership body for web hosts. Not sure, but might be worth some research.

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geoff47

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Still no reply about my request to change IPSTAG despite four(4) emails......but another two (2) emails today reminding me the renewal of hosting and domain registration is due........before 18th of MAY.....yes MAY.......I hadn't realised it was over a month away.


I am not knocking,just reporting.

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DippyGirl

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I have been using it since last summer
Got a free co.uk domain
Very low traffic (probably just me!) - I am using as a learning thing
You can run multiple domains from the 1 account (ie same control panel )
Many apps available and easily installed, eg Joomla wordpress, email
Support is very good and responsive (not spoken to anyone but virtual help turns around in hours - dont know if that is standard but for my needs it is good )
Control panel is a bit different to CPanel but usable
Probably the kiss of death - but I am very happy
ymmv

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geoff47

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They were my first step into hosting, so have nothing to compare with. They have been very helpful when I have had questions before, so I have no real reasons to complain.
At some time I have stumbled on bad reviews about them and have forgotten about it, but coming up to renewal and the email everyday to renew before 18th May has become irksome, so I searched about for alternatives.
The host I have changed to requested me to ask for the change of IPSTAG and my emails of the 26 and 27 have only got the standard auto response and the suggestion to try Live Help if it was important, which has not been working, so no joy there.(Plus another email today at 2.00pm)

As I say I have had no problems previously, just reporting the events of the past few days.

I shall give them another day to reply then go directly to Nominet to change the ISPSTAG

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adam32

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It's quite normal, I think, not to be notified unless it's because of maintenance. The very occasional outage of a few minutes is just about acceptable, but not any longer than that. Most hosts give an up-time guarantee, usually 99%, from which you can imagine how much downtime is considered tolerable.

IPS tags are used by hosts to manage the domain name system; specifically, when a DNS transfer is required. I wasn't sure, so I looked it up just now.

I much prefer service, reliability, and performance (very important indeed) over price.

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