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when is a jpg not a jpg ?


greyballs

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hi just been sent a couple of pics that i can only open with paint and the image is huge even after resizing to 12% from original.in properties the file is jpg but windows media player says can not open file ect any ideas as to the file type so i can find something to open or convert. i am using w/vista hp.

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bremner

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Windows Media Player does not open jpeg image files, only audio and video.

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mooly

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Right click the file and select properties. On the general tab what does it say the file type is ?

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bremner

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click here for a good free image viewer

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greyballs

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sorry guys i meant photo gallery

and properties
file type is jpg

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mooly

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Just seen you mention "properties" saying jpg.

When you right click as above, just below file type what program does it say to open with ?
Have you tried right clicking the file and selecting "open with" and choosing photo gallery.

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bremner

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When you open it in Paint - Save As and choose a new filename and ensure you save it as a jpg.

Now try opening the new file in Picture Gallery

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greyballs

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hi
yep done that it will only open with paint also the pic comes in at 11.9mb i just do not belive it is jpg format ?

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greyballs

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hi done that,p/gallery still can not open file without latest updates (which i have)

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bremner

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Can picture gallery open any jpg?

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greyballs

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yep just checked but on this file it is saying it dose not support this file format
thats why i dont think it is a jpg file although properties says it is ?

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