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Tech Helproom


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website not loading properly


ethelbert

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Hi there,
I am having a great deal of problems with my prinary website at Bluehost.com which has been hosted with them for 2 years without concern. The servers look to be set corrrectly, but I am having loads of problems. The images are not showing up and some of the styles in the css don't show. It is quite odd, All the rest of my sites work bar a newly uploaded one which has images loaded but I see no images. Believe me I know if works as I have tried it on another host and it works ok.

BH now tell me that the fault lies with Level3.net Does this often happen, and is this the cause do you think?
click here
Many thanks for any help from you guys,

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alsgroup

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Check your internet speed...

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ethelbert

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I wrote: I have always had my sites within their own directories and my friend who is a MS MVP does the same. She is very good at these things but she is completely mystified too after a week trying to correct it herself.

I hasten to correct any idea that my friend did not know how to using links as in ../images etc.,

The problem she couldn't solve and seems to something we cannot discover is why my website after being within a directory for 2 years suddenly will not work IN the directory?

Anyhow, I just felt what I said was so unfair. If anyone discovers the answer to this though I would be so delighted.

Thanks for the help given.

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ethelbert

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Beynac, I wish I had come here to start with. I am often wandering around as a guest or logged in but it was when I was not getting any joy that I thought of PCAdvisor.

I cannot thank you enough.

I am working on the site now. And shortly all may be completely restored. Thanks you very much. All the Thank yous were because I could see my site correctly for the first time in weeks. I am overjoyed.

BH = Bluehost.com BTW

Many thanks.

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beynac

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You're welcome!

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beynac

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I have just looked again and you have made the changes and it all works OK. If you still can't see the pictures, you need to refresh the page in your browser or clear your cache.

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beynac

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I don't know what BH mean by that. If you change the links, as I have suggested, the pictures will appear.

The way you have the links (without the '../') take you to styles/images/picture.jpg. The pictures are there OK ( see my link to them in my above post).

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ethelbert

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Thank You Thank You Thank You Thank You

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ethelbert

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Yesterday, I was asked by BH to take my website out of the folder and so change my css links to be on same level

Would a redirect of my domain trigger the DNS to sort itself out do you think?


Thanks for the real help

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beynac

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Re. the first post: In the stylesheet you have omitted the '../' at the front of the link it should be, for example, : '../images/picture.jpg'.

This will take it up one level and link to the correct directory.

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ethelbert

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Muir Family History:
CSS
body:
background-image: url('images/muirmodern.jpg');
so that it is linking to the images file.

I have now uploaded all my images again to the images folder. No joy!

I have done that with all my sites - well that is how they started out on my computer and the poppies website should be correct.

It is *something* that is happening - goodness knows what - more than likely to be the DNS along the way.

I have always had my sites within their own directories and my friend who is a MS MVP does the same. She is very good at these things but she is completely mystified too after a week trying to correct it herself.

I think, expensive as it is I am going to go with a new domain name! Blooming websites!!

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