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Epson SX515W Wireless Printer & Vista Laptop


pip78900

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Hi

We have two laptops (mine running Windows 7) and my OH (running Vista). We recently bought a Epson SX515W wireless all in one printer. From the pre-reading we'd done we expected problems with setting up the Windows 7 laptop but was led to believe it would be a quick installation for the Vista machine.

OH followed instructions for wireless installation and printer appeared on network. I then found the printer on the network and using the drivers I'd downloaded from Epson was able to connect to the printer without any trouble.

However, some 7 hours later OH still can't connect to the printer. He can see it, but when he sends anything to print he gets the Error Code 0x00000643. He has tried uninstalling and reinstalling without success. The Microsoft help article on the subject hasn't been very helpful either.

Any advice on what we can do before the printer flies out of the window?!!!!

Cheers.

Pip

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pip78900

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Thanks for your response. Sorry for not coming back sooner but I have been poorly.

The OH has tried doing what was suggested in those links without success. However, when he connects his laptop to the printer via the USB cable it works fine. He now has two icons for the printer: one for USB connection (works fine) and one for wireless (which gives the error message referred to above).

Is there anything else we can try.

Thanks.

Pip

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