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Tech Helproom


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Buying Outlook - lots of questions please help!


Help me please

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Hi I'm a techno-phobe, please help me!!

I have a 2 person business, I have a Compaq laptop and my business partner has a Toshiba laptop, we both work from home in seperate locations. We have a website and business email addresses.

We currently use and have been using for the last 3 years Outlook Express but DESPERATLY need the Out of Office assistant that Outlook gives you now that we work in seperate locations. My questions:

* Which is the Outlook version we need for out of office is it 2007?
* Will it be compatible with both our laptops - do I need to give you any more information about the models?
* I read somewhere "out of office will only work with microsoft exchange server" - what the hell does that mean
* My business partner also works from her home computer - she has outlook on that one but not the out of office tool, so basically she can get her emails from both her laptop and her computer. If she installs Outlook on her laptop only and goes on hol will out of office work (bearing in mind she also has an outlook working on her home PC....thats probably a dum question - but like I said I'm not very clued-up about IT)
* What shall I buy and where are the best deals?
* Would we have to get rid of outlook express to install outlook, we want to still get into our files we have stored in express. I know I can just change the smtp codes so if we opened emails wouldn't come flooding into express, but I mean in terms of how much space we have on our systems. We're both Windows XP. Do you need to know how much ram etc we have

THANK YOU!!!

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Help me please

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excellent thanks

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ajm

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I am also a Heart Internet reseller and host a few of my clients' business sites and emails with them.

Since I have been with them for over the past couple of years, I have had no issues and on the few occassions I have had to ask them a technical question, I have had responsed in a very short period of time.

You certainly can host with them and can also move hosting from your existing providor to the new host and small technical changes will need to be done.

Give a shout if you are stuck and we'll help

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Help me please

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I shall contact Heart, I've heard of them before too. Many thanks for all your help and shall mail you if come across any further problems. Where would I be without forums like this! Thanks again

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Forum Editor

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that I will recommend Heart Internet click here



I have a reseller account with Heart, and I host many of my business clients' sites there. I've been with the company for several years now, and have been very happy with the level of service they've provided, and the available facilities. In the past I tried most of the big hosting providers, but I settled on Heart. I recommend the company because of my personal experience - others may have their own preferences.


The autoresponder solution will almost certainly be the best for your situation - it's easy to set up, can be infinitely varied, and allows you to refer people to an alternative email address/phone number, etc. with a minimum of fuss.

Your site can be easily and rapidly moved across from your existing host to the new server, and setting up your mail server is a piece of cake. If you need any help with that, or with any other aspect of your move just ask. If you have questions that involve discussing anything that you would rather not post in a public web forum please don't hesitate to email me at: [email protected] and I'll try to help.

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PC Advisor Fan

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Hi,

I that that you should use a ' hosted exchange' this means that the server is in a data center and when you check your emails it connects to it and you can also access it on any computer via outlook web access

checkout the link below for more infomation

click here

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Help me please

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..and I'm not even going to ask him, I've been thinking about changing hosting anyway to someone who is regulalry available, a reputable company that isn't going to go bust etc. What happens if they did? what would happen to our website etc?

So can you recommend a company to host our site and email and offer this auto-response service - thanks! This sounds like the best solution all round

Jo

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Help me please

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Great thanks, I'll ask our guy to see if this is something he provides, if not I'll come back to you for a recommended host

Thanks Jo

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Forum Editor

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You can certainly set up what's called an autoresponder message in Outlook without Microsoft Exchange, but that would have to be on your own computers - they would have to be left running all the time, and be connected to the internet.

That's OK if you're just nipping down to the shops for a couple of hours, but it's not the answer when you're on holiday - that's when Exchange comes into its own. It's really for corporate situations however, and a far simpler solution is to set up an autoresponder on your POP mail server via your web-host's control panel. That's why I asked about hosting - most good hosts provide this facility as a matter of course, but your IT friend in Holland might not be in a position to do it.

Using that facility would be far easier for you, because a) you wouldn't have to buy Outlook, you could continue with Outlook Express, and b)you could set up the autoresponders yourselves whenever you went on holiday. All inbound emails would then receive a response from the mail server, and you could configure the message they received to suit yourselves. You could switch the autoresponders on and off at will, via a web-based control panel.

If you think this sounds promising, and you need to move to a new host, post back here and I'll make some suggestions.

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Help me please

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Cant' think of a better subject title other than that. Thanks wee eddie. We don't need all the other stuff, just literally out of office but if there are other packages that offer this then I would be interested indeed! I'll await FE's reply

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wee eddie

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that there are other programs, other than Outlook, that may do the Job and also give you added advantages, such as the ability to view each others Schedule/Diary.

I am not in a position to help as I'm a One Man Band!

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