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kindle

bill clark
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Posted June 20, 2012 at 2:16PM

have been using my kindle for several months without problems. this morning i entered shop in kindle store and it sent me to wi-fi networks, when trying to connect to my wi-fi network i'm told the password is incorrect??? i know my password is correct!! how do i solve this proble???

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Ian in Northampton

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Posted June 20, 2012 at 3:11PM

I don't know the Kindle at all - but are you sure it's trying to log on to your network, and not some other one? Or that someone hasn't changed your network settings?

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Woolwell

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Posted June 20, 2012 at 3:20PM

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marvin42

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Posted June 20, 2012 at 4:46PM

If you go to Kindle help, fill in the details and you will have the option of a phone call. They will either ring pretty much straight away or you can specify a time. I have always found them very helpful.

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scotty

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Posted June 21, 2012 at 12:18PM

Kindle has an issue with wireless security. Encryption on your router has to be set to TKIP. It will not work with AES encryption.

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