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Windows7, Virgin cable broadband, Windows live mail issue


anniesboy68
Resolved

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For the last three days I have been unable to send e mails via Windows live mail, on all 3 of my computers. I keep getting an error box [code ox800CCC0F] and the composed mail goes immediatly to the outbox. Mail composed via Virgin e mail system goes ok. Before I contact Virgin [which is a pain in the axxse has anyone had or have this problem at this time, please My 3rd computer is XP and uses Outlook Express of course and experiences the same problem.

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Onizuka

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I can't help with this one myself but have you tried posting this same query on the Virgin Forum? I seem to remember seeing similar problems quoted there.

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buteman

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Maybe delete all 3 of them then install them again.I must admit it is a bit hit and miss at times using WLM.maybe it is just a Virgin problem but I have had it a few times.Usually rebooting helps.

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sharpamat

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Have you tried restoring your system to when it last worked OK Virgin had major problems a few days ago where the entire broadband network crashed this may have upset your settings.Or could have been caused by an update

http://answers.microsoft.com/en-us/windows/forum/windows_vista-networking/windows-mail-error-code-0x800ccc0f/0ad4c3c2-e122-47a8-9f30-11999a0ce55a

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buteman

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You can go to add remove and click on Windows live essentials and press uninstall/change.It should ask you what part of live essentials you want to change or repair.Click on WLM and press repair.

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Woolwell

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Check your smtp settings? Your outgoing server should require authentication and an encrypted ssl. Are you with cable or adsl with Virgin.

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Woolwell

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Also try increasing your server time out server time out

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anniesboy68

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Thanks for the replies gents, and ladies if applicable. I have been all through the settings, have switched off modem, [all night] re booted etc, all to no avail. I'm sure this must be a problem at the servers end somewhere as as I did explain this is happening on all 3 cptrs. However, am just uninstalling Microsoft live essentials on laptop and will re install to see what happens. No doubt I will contact Virgion Monday AM.

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Woolwell

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Did you increase the server time out?

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anniesboy68

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Yep, its up to 5 mins.!!! Re install done, but, I would have thought when the mail programme was opened I would need to input all the information again. However, its all there, as it was before. I uninstalled with Revo uninstaller which cleans out the registry [supposedly] then did it with CC Cleaner, but as I said before its all there, e mails, addresses, the lot. Very strange. Will def. contact Virgin, although of course can still use their e mail prog. The problem albeit a small one is that you have to keep logging in with name and password Thanks all, again

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mgmcc

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"For the last three days I have been unable to send e mails via Windows live mail, on all 3 of my computers"

I think that would suggest that there is a problem with Virgin's SMTP server, or at least a problem in accessing it in your area. Three computers aren't all going to go "pear-shaped" simultaneously.

I say "in your area" because I'm using Virgin Cable broadband with Windows Live Mail and Windows 7 and can send mail OK.

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