Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

Problem with Word 2003

xania

Likes # 0

Posted January 10, 2011 at 1:27PM

We are running Office 2003 in a Windows XP Pro environment and one of the PC's has suddenly developed a problem with Word. Whenever Word opens, the drop down menu bar does not appear. I have managed to develop a short-term work-around by creating a new Word icon on th desktop using the /a option, but the operator keeps shortcuts of current documents on the desktop and, of course, each time one of these are opened, the drop down bar is missing. I have tried the obvious solution of deleting all versions of normal.dot (including the recycle bin) without any improvement to the situation.
How can I correct this, please?

Like this post
Terry Brown

Likes # 0

Posted January 10, 2011 at 1:39PM

You may need to repair the Office 2003 installation.
I assume you still have access to the setup CD(s)

click here

Terry

Like this post
xania

Likes # 0

Posted January 10, 2011 at 1:49PM

I appear to have resolved the problem by deleting the Data key in the Registry. Certainly seems to now be working ok, but will watch over the next couple of days.

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.