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Tech Helproom


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Restoring my packard bell to factory settings?


Inxinx

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Hi, basically ive had this packard bell PC for 4 years now and it is in desperate need of a restore, i want it to be back to when i first bought it.

The problem i have is that ive read you need to have a CD and floppy that came with the PC to be able to do this but i have absolutely no idea where they are or if i even have them still.

I know my Acer laptop has something called Erecovery manager and with a click of a button it restores back to factory settings, i am unable to find anything like that on my packard bell so any help towards this would be highly appreciated.

Thanks,
Inxinx

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RobCharles1981

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First thought for me is that them packards usually have a hidden partition on your computer, usually started by pressing F10 if my memory serves me correctly.

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Inxinx

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If i press F10 on startup it will give me an option to format back to factory settings using the hidden partition?

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rdave13

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Have a look here; click here

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Inxinx

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I pressed F10 on startup and it allows me to access recovery console then the DOS screen comes up and asks me to type in a command... ?

Its very confusing, if i was to get hold of a windows xp CD is there a way i can re-install overwriting EVERYTHING!?

I just want to get tnis back to when i first bought it.

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citadel

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I would get a new hard drive and a oem copy of xp. new drives are faster and have more cache than the ones that were out 4 years ago.

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Pineman100

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Have you got Packard Bell's "Smart Restore" program on your computer? Have a look at Start > All Programs > Packard Bell Support > SmartRestore.

If so, running this software should give you two options - one of them is a complete restore back to the way the computer was first delivered to you. The other is a partial restore, that leaves any additional software, etc. intact.

If you do use it, just be careful that you completely understand what will and won't be destroyed by the restore.

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Inxinx

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Have you got Packard Bell's "Smart Restore" program on your computer? Have a look at Start > All Programs > Packard Bell Support > SmartRestore.

Thanks for the reply, i followed your instructions and ran smart restore but what came up was only an install/uninstall wizard that offers programs like RecordNow and Norton Online Security to be installed, there are no options at all to restore it back to factory settings.

PS. I selected RecordNow and clicked ok for testing purposes and it asked me to insert CD ROM 1, very confused is this the right program because it is definitely smart restore.

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Pineman100

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In which case, it looks as though your recovery data is not on your hard drive, which is unfortunate.

And since you don't have a recovery CD or DVD I presume you didn't create this when you first got the computer?

I believe it's possible to buy a recovery DVD for your computer from Packard Bell. I suggest you contact their support people and ask about this.

click here and have your computer's serial number handy.

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