windows mail problem

  ajs160n 15 Jan 12
Locked

When I open windows mail the log on box opens asking for username and password which I duly oblige and then get the box telling me that the ones given are wrong along with this-- Account: 'pop3.ntlworld.com', Server: 'pop3.ntlworld.com', Protocol: POP3, Server Response: '-ERR [AUTH] Username and password not accepted.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92. I have even opened another account with new passwords etc and the same still happens thanks

  difarn 15 Jan 12

Did you go onto the log in page and click on "can't access your account", then click on the option that says you know your password but can't log on? You then get the option to change the password.

It is probably something to do with your ISP not working properly and it may well be that you will have to wait until they correct the problem.

When you type in your user name try putting it in without the @.

It could also be something to do with your anti-virus.

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

IKinema aims to banish droopy shoulders and wonky spines in animated CG characters

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message