Windows 8 pc won't load operating system - black screen with cursor

  Lysandra 20:17 24 Jun 14

Trying to switch on the lapton and it won't load anything, all I get is a black screen with the cursor on it control alt delete doesn't have any effect and switching off and then on again doesn't work. Any suggestions???

  onthelimit1 08:22 25 Jun 14

try Fruitbat's tip of removing the power lead and the battery. Hold the power button down for 10 secs then try again (this gets rid of any static electricity which frequently causes this symptom on a laptop).

  Fruit Bat /\0/\ 10:39 26 Jun 14

and if that doesn't work

try Method 6 from Here

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