I had searched and found several entries re problems. Mainly audio and video drivers, but I wasn't prepared to
attempt those solutions.
However it completed after an hour and a half and then I discovered it had changed a lot of things.
IE was no longer on its tile nor desktop. I.m pretty sure we were on MSN browser, but I had put 7 or 8 favourites on to
make things a bit simple for him ( his first computer/desktop).
It seems to be displaying in full screen as there are no options at the top, but I see now that W+Z
may be the answer.
Will see him this evening.
I only went to import some photos from his camera and a CD and to put them in folders which went OK.
Hope I never get W8.
I might bring his laptop back and work on it in peace!!