Windows 8 back up

  andrewnwilliams 22:13 12 Aug 13
Locked
Answered

I have a problem with my laptop and it has to go back to the manufacturer. I must set it to factory settings before I send it and so my questions are

  1. How do I save a complete copy of everything, files, programs, docs, emails etc on an external drive so when I get it back I can restore them all
  2. How do I then set it to factory settings so that all of my personal data etc is wiped off the laptop

Many thanks Andrew

This thread is now locked and can not be replied to.

LG G6 review: Hands-on with LG’s bold, big-screen shot at perfection

1995-2015: How technology has changed the world in 20 years

How the painting-like animated sequences in A Monster Calls were created by Glassworks Barcelona

The 22 best Safari extensions | Best Safari plugins: Improve Apple's Safari web browser with these…