W7-Dell+ instaler props

  piggy 08:21 17 Apr 10

Dell insp 560 with 64bit win7 home premium.
went to install itunes but get error message " this instalation package could not be opened, verify that the package exists..........." this also happens with adobe acrobat, I cant find anything tangable google wise and after a 6 hour phone / dell rep remote assistance session without any resolution I am at my wits end.Reinstaling the os from the dell disk didnt work either
Do I return the system for replacement ? would another dell have the same problem ? or is it a W7 compatability issue and should I go back to Vista ? any thoughts please.


  User-1229748 17:20 17 Apr 10

you may get around it by reading the last post in this thread click here

  piggy 20:24 17 Apr 10

Thanks for that but the Rep from Dell spent 2 hours online trying things and eventualy said they will collect the Pc and refund me , back to "box" hunting again .


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