sons hp laptop with vista home premium on has suddenly lost it's os, it started with automatically downloading sp1, it ran very very slowly so I tried system restore, although it is 9 months old the only restore point was to remove sp1, tried that only to be told it could not remove it although it did not show in add/remove, laptop then continued to run slow so tried startup repair, still the same so tried reinstalling from the D:\recovery option, managed to get up and running, installed avg, spybot & adaware, laptop recomended restart so did that, now it appears that the os is missing and all I get is the curser/hourglass on startup then just the curser and a plain blue screen, I can move the curser about but there is nothing there, no start or anything, restarting and choosing repair asks me to choose an os, no options or select the drivers but here I don't know what I am looking for, it is under warranty but that will take ages and son uses laptop for uni work. all help gratefully appreciated
thanks ventanas, I sat unti 2:45 this morning when vista suddenly loaded, can't even remember what I have done, the recovery partition is on D, can't find an option to create a recovery disc, it must be there somewhere, the paperwork that came with the laptop says one isn't required but I think I need one so can somebody tell me where I need to look to create this disc, thanks
had a look at this, click here but not sure which version of vista son has, x64 or x86 version, how do I find out? and do I need to use the laptop to download this program so it will know where to look for files or can I use my pc running xp home and burn the files to disc?