USB drives not recognising mouse, etc.

  missmascara 19 May 09
Locked

I just bought a brand new laptop, but I'm having a problem with 2 out of 3 of my USB drives - My mouse, pen drive and other USB devices work fine on the first drive but when I plug them into the other two they don't work. I have checked the drivers and all are updated and working properly (It's new after all!) so I'm lost.
It's annoying as I can't use the mouse and pen drive at the same time.

Any ideas would be appreciated! Many thanks.

  brundle 19 May 09

"2 out of 3 of my USB drives" - you mean USB ports surely - the physical slot the devices plug into.

Windows version, make and model of laptop, make and model of problematic devices please.

  mole44 20 May 09

have you tried uninstalling all the usb ports restarting the pc and see if that does it,sometimes things get corrupted.

  Kevscar1 20 May 09

Brand New take it back and let them sort it out

  mooly 20 May 09

Agree with Kevscar. May just be worth trying a factory recovery (hidden partition or discs... whatevers supplied)
This happened to me once,

click here

mention it just in case something you are trying is corrupting a file.

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