So I've just got a new custom built PC, AMD based, and it has 5 USB 2.0 ports and 1 USB 3.0 port. Since it's custom built and AMD, there is very little help or programs that can help me. The only port that does not work whatsoever (doesn't even provide power) is my 3.0 port, and I would like to find out why as I have just purchased a Kingston USB 3.0 flash drive. I am fully fa.miliar with device manager and programs like that
Is the USB3 port showing in Device Manager? Expand USB Serial bus controllers. It should show Renasas Electronics USB3 host controller. Have the USB3 drivers been installed ? These are on the motherboard DVD.
If your USB3 port doesn't show up on your device manager then contact your supplier or if you are good with computers open up your PC case and check if the USB3 port wire is connected into your mother board socket.