Sleep button not working properly

  conradwebster 21:17 20 Jul 13
Locked

The sleep button sometimes works but other times, either with or without the mouse Windows attempts to restart and then shuts down. Any ideas?

  northumbria61 15:39 23 Jul 13

Check in Device Manager - right click your mouse - Power Management tab - untick "Allow this device to wake my computer" - do the same for your keyboard.

  conradwebster 17:49 23 Jul 13

Isn't that the opposite of what's wanted. I want the mouse to be able to wake the computer. The box is ticked at the moment.

  northumbria61 18:02 23 Jul 13

Sorry - totally misread your question. Have you got a screensaver by any chance which could be interfering? You may find something here enter link description here

  conradwebster 19:16 23 Jul 13

Will try these workarounds, thanks

This thread is now locked and can not be replied to.

Surface Pro (2017) vs Surface Pro 4

20 groundbreaking 3D animation technologies coming to Siggraph 2017

iPad Pro 12.9 vs Surface Pro 5