regcure popup window

  a member 15 Mar 09
Locked

My sister called me yesterday , she has just got her new computer and after about a week ,she has got an annoying regcure popup window every time she tries to access her email , it wont let her into her email account , it demands to either be run or saved , she has tried saving it and cancelling it but the pop ups wont stop . she has never asked for regcure and its not installed .
I have read on several sites that regcure is a rogue program posing as a registry cleaner that gives spurious and unreliable results , yet others hail it as the best .
we just dont want this and its annoying if regcure is a legitimate program to be pestered in this way .
any ideas anyone.
I think he said the file name was regcure-rw.exe.

  User-1229748 15 Mar 09

try downloading,updating and running a squared free click here

  skidzy 15 Mar 09

Look in uninstall a program and uninstall Regcure and run ccleaner click here and reboot the computer.

If no joy,post back the location regcure-rw.exe is installed to.

Just type this into Vista start search ,this will tell its location.

If its in the c:\windows or c:\windows\system32 folder this is probably Malware.

Also run Malwarebytes updated in safemode.click here

  a member 15 Mar 09

a search of the entire drive shows nothing to do with regcure , it is not in the uninstall programs list as it has never been installed ,in fact until yesterday she had never heard of it .
she opened her email program , but instead a window opened saying that she should install regcure ,and that it had found several faults that only regcure could fix.
there were 3 options , run (no brainer) save or cancel . we tried saving the file ,but the pop up still comes up instead of outlook express .
cancelling does nothing.
I have cleared out internet files ,cleared all the temp folders I can find , and checked start up folders , including hidden files .also checked start tab via msconfig .there is no trace of this pop up or file name anywhere .
A Squared did not find anything but did select several system files for me to delete.
looks like a browse in the registry is called for.

  brundle 15 Mar 09

Get Process Explorer, drag the target/gunsight icon onto any open Regcure window, it will highlight the associated process and where it's located in the filesystem. click here

  a member 15 Mar 09

I think (hope its sorted , I right clicked the email icon on the desktop, properties showed a http address , I deleted the email icon (shortcut).
and created a new one from the winmail .exe in the program files folder . no reoccurance .copying the http address into internet explorer address bar brought up the horrid window again without opening any web pages .
hopefully it is gone for good .

  a member 15 Mar 09

brundle , that process explorer looks good will have a look at that anyway ,
thanks

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

IKinema aims to banish droopy shoulders and wonky spines in animated CG characters

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message