Recovering Photos and Documents

  holburn 10 Oct 12
Locked

After returning my computer to its factory condition, I am finding great difficulty in finding documents  and photos on my external hard drive. Can anyone provide me with a link to step by step instructions on how to find and access individual items like documents on the external hard drive?

  holburn 10 Oct 12

Needed a quick reply so have closed the thread. Thanks for reading.

  Forum Editor 13 Oct 12

Have you resolved the problem?

  holburn 16 Oct 12

Yes thanks. Took the bull by the horns and right clicked on HOMEPC>open>C>open>folder 12>users>open>Bob>Documents>open> and my docs are all there>>pictures>open>and they're all there>. Now how do I get them back onto my computer? PS Tried folders/files 1 to 11 first without success.

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