Recovering Photos and Documents

  holburn 09:47 AM 10 Oct 12

After returning my computer to its factory condition, I am finding great difficulty in finding documents  and photos on my external hard drive. Can anyone provide me with a link to step by step instructions on how to find and access individual items like documents on the external hard drive?

  holburn 23:00 PM 10 Oct 12

Needed a quick reply so have closed the thread. Thanks for reading.

  Forum Editor 15:02 PM 13 Oct 12

Have you resolved the problem?

  holburn 10:57 AM 16 Oct 12

Yes thanks. Took the bull by the horns and right clicked on HOMEPC>open>C>open>folder 12>users>open>Bob>Documents>open> and my docs are all there>>pictures>open>and they're all there>. Now how do I get them back onto my computer? PS Tried folders/files 1 to 11 first without success.


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