Profile not recognised

  Baskerville 13:28 23 May 14
Locked
Answered

When I try to input my password in order to log on to the computer I keep getting the message: "The User Profile Service service failed the log on. User Profile cannot be loaded" This has happened each time I have inputted my password and I have rebooted my laptop at least 20 times. How can I log on?

  Secret-Squirrel 16:20 23 May 14
Answer

There's an easy way and a not-so easy way to fix your problem. Are you able to get into Windows albeit with a temporary profile? If you are then use Vista's System Restore and choose an available restore point that pre-dates the onset of this problem. If you're not familiar with System Restore then have a look here.

If you can't login to your computer at all then I've got a Plan B.

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