Problems with upgrade advisor

  Househunter 11:25 11 Jan 10
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I have used the upgrade advisor before several months ago and it worked fine ,as i have added new programes etc i thiught better run again, advisor said it needed a critical download microsoft site didnt have , so i uninstalled old advisor and redownloaded a new copy ,fine download okay starts up okay and thats as far as it goes a green line going backward and forward i have run this for 4 hours ,then unistalled and reinstalled, the same thing the programe appears to work how long does it take or do i have a problem as all i get is a green line backward and forward and no advise im now up to 8 hours help

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