Possible virus infection help please

  The Teacher 21:07 PM 05 Jul 13

My ZoneAlarm scan has just finished running and came up with a backdoor.Win32.Clack.nb in the following folder:


It says that it has quarantined the file, but what is this and what is InstallMate? I don't recall ever coming across this before. Is it safe to delete/uninstall and if so what is the best way to do it?


The Teacher

  Nontek 22:00 PM 05 Jul 13

In quarantine it is safe - but can still be deleted without harm.

  rdave13 00:54 AM 06 Jul 13

In Win7 search bar type MRT and press enter. This will bring up a pane for Windows malicious removal tool. If you have the time select full scan and see the results. If nothing found then delete it in ZoneAlarm.

I dumped ZoneAlarm many years ago along with Norton.

Worth researching this site for opinions on security software.

  The Teacher 01:08 AM 06 Jul 13

Thanks guys.

I run AVG Free usually and that hasn't shown anything, but the Zonealarm one did.

  rdave13 01:13 AM 06 Jul 13

What did MRT show? I assume you ran the quick scan?


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