PC cant see Samsung tablet

  Hetti 27 Jun 13
Locked

Win 7 I connected my Samsung Galaxy tablet last night and PC recognized it, today it cannot see it. Any help please?

  Chronos the 2nd 27 Jun 13

Are you using Samsung Kies? Download and install it. Restart your PC and try again.

Do you get any error messages?

  Hetti 28 Jun 13

Chronos the 2nd

I downloaded Kies and PC recognized my Samsung Galaxy phone but still cant see Samsung tablet...... no error message.

I thought maybe I need to install Kies on the tablet too(not very sure about this sort of thing)but when I located Kies in playstore/Samsung apps I got the message this app is not compatible with your device.

I have been able to do what I wanted via my phone now (show some photos to an elderly relative),would like to sort the problem out if possible but its not so important now.

Thanks

  Chronos the 2nd 28 Jun 13

This might seem an odd one but I noticed it happened with my Galaxy Note tablet. I bought a longer cable given that the one that came with the tablet was short by any standards. But the odd thing is that if I use that cable to connect the tablet to a PC it is unrecognised,but is OK with the default cable.

So if you can try another cable.

And no Kies does not install on your tablet,just the PC, supposed to make things easier to copy across to the tablet. I did not find it so, I just copy and paste to a SD card.

  alanrwood 28 Jun 13

Kies is a most unreliable program and had many problems over the years. I have two Samsung phones and earlier this year neither would connect using Kies. After many email exchanges with Samsung support they finally agreed that the latest version at that time was not compatible with the phones. To get it working I had to search for an earlier version and try it. It then worked fine. Samsung could not even provide a download for an earlier version as it was "not company Policy"

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