Surface Pro (2017) vs Surface Pro 4
A couple of years back I bought my Samsung Laptop - running Win7, Quad Core, bags of RAM, to replace my old Acer laptop which continually overheated and shut down without warning. The Samsung was great, the fan ran on tick-over and I've been very pleased with it.
But - just recently the cooling fan has become louder because it's running all the time. Core Temp tells me that the Processor load is around 80-90% on all 4 cores even when the comp is idle! CPU temp is around 80degC - not hot enough to shut down but getting there. Whatsmycomputerdoing hasn't revealed anything astounding so I'm at a loss to understand why the change in the processor load. Most of the activity seems to be Win internal processes and Google Chrome. Should I remove and then re-install Chrome?
I'd like to get it back to where it was - any ideas?
If things are overheating, then consider a possible internal look and possible spring clean for dust or blocked ventilation etc.
I note that you have stated, "and several anti-malware and anti-virus progs to keep the computer clean". Are you running more than one anti-virus programme, and does all the 'anti' programmes you have installed, start on boot-up.
You also mention re-installing Chrome. Are you using other browser's, if so, what are they, and how are they performing.
Hi Spuds - everything that's non Windows is currently disabled on startup - all udaters, AV progs etc. Only Windows processes are left running. I only use Chrome (it works fine). As for a clean-up - I don't fancy taking it apart but I will if that's the only way to fix it. I've had a look on Youtube and it doesn't look too difficult.
My fear is that there's a rogue programme running and hogging the processor.
If you think that it is a rogue programme, and your other anti devices haven't picked anything up, then give ADW Cleaner or Malwarebytes Anti-Rootkit a try. Here's a safe download link to MWB Anti-Rootkit click here
History seems to be repeating itself.
A can of compressed air is called for. If you're feeling poor, a hair dryer and a natural bristle paint brush will do the job. You don't really need to take it apart to shift the dust.
Open task manager and keep it on your desktop for a while. Under options select 'always on top'. Move your browser to cover just over half way on your desktop and allow task manager the whole vertical length with all details showing. First I would keep an eye on the Processes running. Task manager will usually take a bit at first. Check the CPU list to see what's hogging it. 80 - 90% on idle means that something is continually running in the background.
What is the idle report showing? 20 - 10% ?
You could try Process Explorer click here which shows every mortal thing that is using the CPU. That will show you what is hogging all the processor.
Ran Anti-Rootkit but it found nothing, then ADWcleaner which cleared out some stuff (which I didn't recognise) and seems to have solved the problem - the fan is now silent again! ADW report is too long to paste here but this is the first part (up to Registry Shortcuts Deleted) -
Option : Clean
Service Deleted : 70e6ca8c
Files / Folders
Folder Deleted : C:\Users\Jim\AppData\Roaming\GrabPro Folder Deleted : C:\Users\Jim\AppData\LocalLow\HPAppData Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2 Folder Deleted : C:\Program Files (x86)\orbitdownloader File Deleted : C:\Windows\System32\log\iSafeKrnlCall.log
Task Deleted : Digital Sites Task Deleted : Optimizer Pro Schedule Task Deleted : ProgramRefresh-ATFST Task Deleted : ProgramUpdateCheck Task Deleted : YourFile DownloaderUpdate
I might have been a bit too quick to run the clean-up progs so we may never know the cause of the fault. Now running Task Manager - CPU usage with a few browser windows open and Winmail running is 25%. On the Processes Tab it shows CPU - most are at 00, but System Idle Process shows 75 and PrintIsolationHost.exe shows 25.
Looks good so far chaps!!
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