Only 1 user seen in WIN 8.1 now

  alant5 23:35 06 Apr 14
Locked

Hello, WIN 8.1

I have 3 users set up on my PC. I see all 3 on the logon screen. I can sign on to each one. Up until last night, I could see all 3 when exploring the c-drive. Now, all I see is 1 of them. This is what I see under Users:

ADMIN <--this is an administrator account. Default Default.migrated Public User

ADMIN is the only user I see. I can see it while logged on to each account. I have an online backup service which used to see all of the users and backed them up. Last night, it couldn't find them. What could have happened?

I just created 2 test accounts: Test Standard Account and Test Admin Account. The only account I can see in the Users on the c-drive is ADMIN. That's also the only user I can when signed on as another user. Even my online backup only see the ADMIN account. I just got the PC back from HP. They reformatted the drive while making a repair. Any help is appreciated...


HP PAVILION SLIMLINE 400 WINDOWS 8 4 GB RAM 64 BIT 1TB HDD

  alant5 00:44 09 Apr 14

That was the first thing I tried. No difference, so I put it back.

  jaywoo 11:54 09 Apr 14

Open a command prompt, type

net user

and press return.

Do your missing account names show up in the resulting list?

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