Movie Player black screen on playback

  SiobhanPauley 12:03 02 Sep 15

I recently downloaded the latest version of Movie Maker but when I try to use it, all I get is a black screen with soundtrack. I have been online and tried various actions including updating the device drivers and trying to change display adapters. Nothing works. I am running Windows 7 and have display adapters Intel(R) HD Graphics Family and Radeon (TM) HD 6490M. Anybody else got ideas?

  chub_tor 15:13 02 Sep 15

You might try running the Fixit Tool for codecs mentioned in this article

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