Mouse & printer no longer working

  jollyjoyce1 13:24 PM 27 Dec 09

I have a laptop with Vista running. My mouse and printer no longer work and I don't know why.
Can anyone help. They were both working normally until recently.

  canarieslover 14:51 PM 27 Dec 09

I will assume that they are both on usb connections. Go to control panel, device manager, universal serial bus controllers and check that they are all OK. Update drivers if any are showing exclamation mark beside them. If problem still not solved then delete them and let Windows find them again as it reboots.

  mooly 07:57 AM 30 Dec 09

Strange that two USB items fail... have you tried a system restore,
click here

  jollyjoyce1 15:23 PM 04 Jan 10

Many thanks for your replies...problem resolved.

  mooly 07:45 AM 05 Jan 10

Don't forget to as resolved then :) and perhaps post what fixed the problem so it might help others :)

  jollyjoyce1 10:42 AM 05 Jan 10

I did a system restore to an earlier date and that has solved it.


This thread is now locked and can not be replied to.

Surface Book review: Hands-on with Microsoft's impressive first laptop (better yet, it's a tablet t)…

1995-2015: How technology has changed the world in 20 years

The Walking Dead VFX: a look back from Seasons 1-6

New Apple TV 2015 release date and UK price: buy from Apple in late October, in store in November