Kodak ESP 3250 Printer won't scan

  bramblebeach 09:55 05 Feb 14
Locked

Tried to scan photo into computer. Keep getting error message 100-1025: tried all online suggestions to rectify this with no result. This is a recent problem as I've successfully scanned a couple of weeks ago. Tried reinstalling printer software. Can print documents, it's just the scanner which doesn't work. Any ideas would be appreciated, thanks.

  northumbria61 13:07 05 Feb 14

You are probably missing an up-to-date driver. Download and Install drivers from here Kodak Support Under the heading Select a Product - select printers from drop down list - then All-in-one Printers - ESP3250

1]: [click here

  bramblebeach 09:35 07 Feb 14

Printer not connected to Homegroup. any ideas as to how to do this?

  northumbria61 03:28 09 Feb 14

Control Panel - Homegroup - tick your selections.

  bramblebeach 09:14 09 Feb 14

Tried ticking all boxes in Homegroup. Still getting error 100-2105. Tried system restore, zilch. Complete mystery as scanner was working ok at New Year

  northumbria61 10:34 09 Feb 14

Did you try updating the driver? Sometimes an update from Microsoft can overwrite your printer driver, which has happened on two occasions with a friend of mine especially if you have Windows Updates set to automatic updates. He had the same problem and it was a Kodak all-in-one although not sure which model it was.

I always recommend that settings be changed in Windows Updates to "Download updates but let me choose whether to install them". This way you have more control over your updates.

I am of the opinion that a driver/software update OR complete removal and reinstall may solve your problem.

  northumbria61 10:45 09 Feb 14

Take a look here (2nd one in list) Scan Error Code

  northumbria61 10:47 09 Feb 14
  northumbria61 10:54 09 Feb 14

From this LINK Support - Contact Us you can click on Contact Us (2nd line down from top of page) and after choosing your product gives you the option to Upload Data Diagnostics Report.

You can always use this option if all else fails.

  bramblebeach 21:33 16 Feb 14

Tried all suggestions, no luck and the printer has now stopped working, so have gone back to my old Epson DX8400. Very many thanks to all those who offered help.

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