is IOLA Search & Recover 5 compatible with 7

  Seth Haniel 30 Nov 09
Locked

have tried installing but get run time error
only lists Vista XP and 2000 on their site

  a member 30 Nov 09

First of all its IOLO , and on their website its clearly shown to be windows 7 compatible , that is , version 5 or later.

  a member 30 Nov 09

her is the link to their windows 7 compatability page click here

  Seth Haniel 30 Nov 09

installed OK and checks for update in process but go to run and get runtime error - tried reinstall but get message that the version on is newer than one trying to install.

  Seth Haniel 30 Nov 09

downloaded there recommendation from support - rebooted - and still same runtime 216 error - have emailed their support with error details - 3 licence edition - but won't install on my XP as no internet connection and their only option is by internet verification

be warned

  Seth Haniel 03 Dec 09

but no joy there.
They now want me to Kindly answer the following questions this will assist us in more definitively diagnosing the issue: 1. Which version of Internet Explorer are you using? 2. Is their any other software installed that has a capability of blocking Search & Recover's functionality? 3. This problem occurred recently or it occurred before as well? 4. You were able to use the software before without any errors or not? 5. Kindly let us know are you using multiple (dual) monitors with your computer?

think its a no brainer myself

  Seth Haniel 05 Dec 09

System snapshot

pity it's my fathers PC as I wouldn't have been in this mess in the first place - plenty free progs do exactly the same :(

  Seth Haniel 10 Dec 09

good job it wasn't urgent stuff i needed recovering :(

  Seth Haniel 12 Jan 10

delays due to christmas break etc,.

Sent software back as unsuitable

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