I have lost Windows Base Filtering Engine

  xania 19:16 12 Apr 12
Locked
Answered

Having received a report from Norton error 5013,3, I have now identified that I have lost Windows Base Filtering Engine from my Windows 7 Home X64 system. Can anyone tell me how I can get this back.

With previous versions of Windows, you could simply re-install Windows over the top but my install DVD telle me that it is not compatible with what I now have (probably due to all the various updates etc. Is there not a download which could simply restore the lost feature?

  difarn 21:47 12 Apr 12

Have a look at this article from Norton explaining the steps you should take.

  xania 15:57 13 Apr 12

Thanks difarn, but I have already got this far. My problem is that Base Filtering Engine is not in my list of services - somehow it got deleted - and my query is to get it back.

  xania 16:58 13 Apr 12
Answer
  difarn 18:23 13 Apr 12

Glad it's sorted - good piece of advice.

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