HPZPNP40.EXE Trying to re install HP Printer

  anniesboy68 16:19 25 Jan 15
Locked

Am trying to re install my HP printer but the installation procedure cannot find the file HPZPNP40.EXE, and so will not continue. Having searched on line this seems a well known problem. One site says it is a virus. I am baffled!!! apparently this file should e contained within a folder beginning 7z or something. However no such folder/s exist on my Win7 64bit operating system! Has anyone any ideas how to overcome this problem, please? AB68

  Fruit Bat /\0/\ 17:23 25 Jan 15

model of printer? HP Photosmart D110?

download the printer drivers from the HP web site

  anniesboy68 09:48 26 Jan 15

HI Fruitbat. The printer is a HP Deskjet F4500 All in one series. Regarding the drivers I have already done that. AB68

  Fruit Bat /\0/\ 12:11 26 Jan 15

Did the drivers come as a zip file? they should be in your download folder

right click on the driver download and select extract

  anniesboy68 14:33 26 Jan 15

No, all I can find is the drivers and software, which will not go

  Fruit Bat /\0/\ 14:46 26 Jan 15

this is the basic driver it is an exe file just click on it to install the drivers for your deskjet

  anniesboy68 15:50 26 Jan 15

Fruitbat...Are you sure this is the driver for my F4500. I am getting HP Deskjet 3050A 1611 series under Start Menu HP AB68

  AllenLen 09:35 27 Jan 15

is the driver problem? enter link description here

  anniesboy68 11:13 27 Jan 15

Thanks for all the advice/help/downloads etc. I am getting nowhere with this and wasting a lot of time. Whatever I do [with the exception of the Fruitbat suggested download which I have queried with him] whenever I try to load the software and drivers full or basic I always get the message C\users\owner\application data\local\temp\7zs72a9\setup\hpzpnp40.exe. Its obvious I am missing this file!!!. What I will do other than buying another printer, is to copy what I need to print from this computer, load it into my laptop and rint from there, and its working ok on the laptop

  Fruit Bat /\0/\ 19:50 27 Jan 15

Yes this is the same basic driver

  anniesboy68 13:39 28 Jan 15

No, it will not go. Cannot get the driver to install whatever I do. I get to a certain point in the installation [this is with the basic driver from Fruitbat] then to proceed is greyed out. As I said earlier I am giving up on this, and wait until a re install of the OS is required at some point in the future. AB68

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